Privacy
What the app does with your data
Last updated 5 September 2026
Commute now BE is made by nys.studio in Belgium. This page describes exactly what the app handles, in plain terms. The short version is that the app has no backend: there is no server of ours for your data to sit on, no account to create, and nothing to log in to.
What stays on your phone
Your commutes, the places in them, and your settings are stored on your device only. Your TomTom API key is held in the iPhone Keychain. None of it is transmitted to nys.studio, because we operate no service that could receive it.
Location
If you allow it, the app reads your current location to work out where you are starting from and whether you are already at one of your stations. Location is used while you are using the app. It is not tracked in the background, not stored as a history, and not linked to any identity.
To calculate a driving time, the app sends the start and end coordinates of that journey to TomTom. That is a request for a route, and it is the only circumstance in which your location leaves the device.
The two services the app talks to
- TomTom receives journey coordinates and a departure time so it can return a traffic-aware driving time. It is reached with the API key you supply, under your own TomTom account. See the TomTom privacy statement.
- iRail receives station names and times so it can return departures, delays and platforms. It does not receive your location. iRail is an open data service run by iRail vzw. See the iRail privacy statement.
Both are contacted directly by the app over HTTPS. Nothing is routed through us in between.
What the app does not do
- No account, no sign-up, no email address collected.
- No analytics, no crash reporting, no advertising, no third-party trackers.
- No profiles, no advertising identifiers, no data sold or shared.
- No background location.
This website
The four claims above are about the app, and they hold. This page, which is a website, is the one place where something is counted.
We count visits so we know whether anyone is reading this and whether
anyone presses the App Store button. It records the page you are
on, the page you came from, and clicks on the download button and the
explainer video. It stores a random identifier in your browser under
_pt, which distinguishes one browser from another and is
tied to no name, no email address and no account. Your IP address is
recorded with the visit, which is roughly where in the world you are
and nothing finer.
The counting runs on Pulsetrack, our own analytics tool, hosted by us in the EU. There is no Google Analytics here and nothing is sold to or shared with an advertising network. Your browser never talks to it directly: the request goes to this site and is passed on from here, so no third-party script and no third-party cookie is loaded into the page. If your browser sends Do Not Track, nothing is sent at all.
None of this happens in the app. The app talks to TomTom and iRail and to nobody else, and it does not carry this or any other counter.
Files you export
The app can write a commute to a .commute file so you can keep it or send it to someone. That file is created only when you ask for it, it goes wherever you send it, and it contains your commute setup. It does not contain your TomTom key.
Keeping and deleting
We keep nothing, so there is nothing for us to delete. Removing the app from your phone removes the commutes and the stored key with it. You can also remove the key on its own from Settings inside the app.
Children
The app is a commuting tool for adults. It is not directed at children and collects nothing from anyone.
Changes
If this policy changes, the date at the top of this page changes with it.
Contact
Questions about privacy go to commute@nys.studio.